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"Touchbase's global experience in designing, deploying and consulting on contact centers has been invaluable in transforming our new stream of client and people information into intelligent decisions."
Andrew Herring
Toyota Financial Services (TFS) |
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OPTIMIZE Service for Financial Services Company
Improved support across North America through fast, effective incident response & resolution
Touchbase's client is a global provider of banking, financial, advisory, investment and funds management services.
Touchbase has been working closely with its client to help it create consistent and centrally manageable national communication environments in both Australia and North America. This is laying the foundation to a consistent global platform to further align with the Financial Services Company's vision for the future and to provide control over how it communicates as an organization.
Touchbase designed and delivered a communication environment for the Financial Services Company aligning technology to its business strategy. Touchbase and its client work in union to ensure it is constantly delivering to the business; enabling it to communicate across its locations in a consistent way and providing the necessary support to its users.
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If you'd like to get in touch and
find out how Touchbase can add value
to your organization, please contact us or leave your details and we'll call you back.
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