NEWS

Global IT Manufacturing company discovers path to $14 million communication cost saving in next 5 years - 1 December 2008

SAN FRANCISCO, CA - A global IT manufacturing company, with 7000 employees and 64 offices world wide, has been provided an intelligent insight into their company’s communications environment, from a financial, operational and technological perspective.

This global IT manufacturer had engaged Touchbase to re-evaluate its communication needs for a new business era. Within this DISCOVER service, Touchbase conducted three key stages; investigate, analyze, and recommend. Through these three stages, Touchbase has worked closely with its clients to discover the company’s issues, needs and opportunities from communication perspective. After numerous interviews with key stakeholders, Touchbase was able to analyze this qualitative data and determine what the current communication events are and what elements make up the current communication landscape, together with the cost of these to determine what the overall state of the business communication is. From this vital information, Touchbase will use this knowledge to recommend the services needed for this company to attain competitive edge through developing their communication in the short, mid and long term.

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