TECHNOLOGY PARTNERS

Touchbase works with the world's leading manufacturers of business communication technologies. Our focus and absolute obsession is matching the best technology solutions with our clients’ requirements. It is then important for our clients that we carefully select Technology Partners based upon their compliance with key criteria, namely:

	The organization must be a proven leader (either already are or moving to become number 1 globally) with worldwide capability for their technologies
	The organization must lead their field in their investment and/or approach to research and development and must be committed to continue the development of best of breed technologies and services
	The resilience and performance of the organization’s technologies must have a proven track record on a global scale
	The organization must have commitment and a corporate structure to support Touchbase and its clients and a respectful and professional relationship between all parties

Touchbase’s global strategic partner is Cisco, a company that more than fulfills the above criteria. In 2006, Touchbase made a strategic decision to realign itself with Cisco, and to sell its businesses that dealt with legacy (TDM) technology. Touchbase was this leading TDM technology manufacturer’s most successful global partner, but once it recognized Cisco’s emergence as the leading provider of Unified Communications it made the bold leap to embrace Cisco and relinquish the TDM technology manufacturer partnership.

Within two years of this strategic change Touchbase became Cisco’s most accomplished partner in Unified Communications - as the first company to gain Cisco Master Unified Communications Specialization across multiple regions.

Touchbase also works with a number of technology manufacturers whose products integrate with Cisco to heighten functionality and ultimately deliver returns to the client. Allied to this Touchbase is an expert integrator of its Technology Partner products into the existing technology landscapes of its clients. Therefore Touchbase can offer an end to end service that can truly transform the way a company communicates internally and externally.